Returns from U.S. Locations
Blue Revival will gladly accept merchandise returns for an online order within 30 days from the date of delivery. We will only accept returns for items that have not been worn, altered or washed. All tags must be attached. ALL SALE ITEMS ARE FINAL SALE AND MAY NOT BE RETURNED OR EXCHANGED. No returns will be credited back that do not meet the above criteria.
We offer customers the option to use Checkout+ for a small fee, which covers your return shipping label so there are no additional costs when sending an item back. Checkout+ cannot be cancelled or refunded after purchase and will not be included in store credit or refund amounts. Checkout+ cannot be added to an order after it has been placed. If Free Returns was not selected at checkout, you are responsible for the cost of return shipping.
To initiate a return, please visit our returns portal. If you have questions, you can also reach us at customerservice@bluerevival.com.
Processing of refunds will take 5 to 7 business days from receipt of returned goods.
Upon receipt of the returned items, Blue Revival reserves the right to deny credit if the merchandise does not meet the return policy requirements. We will refund your account in full for the amount of item(s) returned. Original order shipping charges are non-refundable. We appreciate your cooperation, acceptance and compliance when requesting merchandise returns.
International Returns
Returns for all non-U.S. locations must first contact CustomerService@bluerevival.com for a Return Authorization form. This form must be included in the box with the returned merchandise. Shipping charges are non-refundable. All return freight and duty charges are the responsibility of the person making the return.